Privacy Policy

Introduction

At Torrey Hills Dental, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable laws and regulations.

Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, date of birth, address, telephone number, email address, and other contact information.

  • Health Information: Dental and medical histories, treatment plans, clinical notes, X-rays, and other diagnostic records.

  • Financial Information: Insurance details, billing information, and payment history.

How We Collect Information

We collect personal information through various means, including:

  • Directly from You: When you provide information during appointments, through our website, or via phone or email communications.

  • From Other Healthcare Providers: With your consent, we may obtain information from other dentists, specialists, or medical practitioners involved in your care.

Use of Personal Information

Your personal information is used to:

  • Provide dental care and related services.

  • Communicate with you regarding appointments, treatment options, and follow-up care.

  • Process billing and insurance claims.

  • Maintain and update our records to ensure accuracy.

Disclosure of Personal Information

We may disclose your personal information under the following circumstances:

  • To Other Healthcare Providers: For consultation or referral.

  • To Insurance Companies: To process claims and obtain payment for services rendered.

  • As Required by Law: To comply with legal obligations, such as court orders or regulatory requirements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. Our electronic records are secured with password protection, and our facilities are equipped with security systems to prevent unauthorized entry.

Retention of Records

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Typically, dental records are kept for a minimum of ten years from the date of your last visit.

Access to Your Information

You have the right to access and request correction of your personal information held by us. To do so, please submit a written request to our office. We will respond within a reasonable timeframe and may charge a nominal fee to cover administrative costs.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

  • Address: 4765 Carmel Mountain Rd #101, San Diego, CA 92130, United States

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